Shipping + Policies


 Shipping 
I typically ship within 3-5 business days but aim towards getting your purchase out as soon as possible. Unless otherwise requested I will ship your order USPS with tracking. Once your order is at the post office it is in their hands to determine how quickly your package is received.

At the moment I do not do international shipping.


Customs
There is a $50/per piece nonrefundable deposit before I start working on your custom piece(s), but if it's a piece with custom personalization or in a size/style I don't usually do I will ask for the full amount down as a nonrefundable deposit. When your piece is complete please pay your invoice within 24 hours. 

I ask for at least 2-3 weeks for custom orders to be complete and reserve the right to increase production time based on the amount of orders I have at any given time. More often than not I finish the piece well before the timeline I give but sometimes I may have multiple custom orders ahead of yours and need that time to make sure every custom is done in order of when it's received. This ensures your piece will be made properly and with care :)

I do not accept returns on custom orders. 


Returns
I want everyone who buys jewelry from me to be 100% happy with their purchase. If you are not completely satisfied with your purchase within 7 days after it’s received via mail or in person at an art show I am open to finding a solution that works best for you. Returns or exchanges may only be made within this time frame. Exchanges are only valid on ready-to-ship items currently in my online store.

Returns on rings will be evaluated by each situation. I do not and cannot do resizing on any rings with stones as this increases the possibility of cracking the stone, so I strongly urge you to know what your ring size is before ordering online. I don't recommend ordering rings online if you're not confident you know your correct size or have not ordered a ring from me previously. 

No returns on earrings unless they arrive damaged in any way.

Buyer is responsible for shipping back to me in original or equivalent packaging and must be shipped with a tracking number. The packaging of your returned piece is very important to ensure it arrives safely back to me and isn't damaged or stolen in transit. Once the piece you're returning is back in my possession and not damaged in any way I will refund the full amount minus the original shipping fees, typically around $4.50.